columbus airport car rentals

columbus airport car rentals
Alamo breakthrough strategy and technology leadership help direct travelers car rental counter in record numbers

Tulsa, Okla. - Alamo Rent A Car recently launched a major industry milestone with one million self-service kiosk rental transactions.

Alamo is a technology innovator and market leader in self-service kiosks, which enable customers to skip lines at the rental counter and check in directly. Ms. Kitty Eisele - Alamo is one-millionth kiosk customer - their rental transaction in Minneapolis.

Eisele said that a manufacturer, "" When I travel, I am on the ground running and need reliable vehicles that are also great value and service. "

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Many other Alamo renters throughout the country are also the use of the Alamo leadership in customer service. Mr. Richard Johnson of Bryn Mawr, Pennsylvania, a frequent Alamo renter and kiosk user, said: "Alamo was the first, in kiosks, and they are very user friendly. If I can do something myself, I am going too fast. This is important because I'm always on a deadline. Now I have at least 10 or 15 minutes, and I do not have to be in line. And I still have to interact with the agents because they know me by name and always a point to say "hello." "

Mr. Robert Hutton of Canoga Park, California, added: "I would rent regularly for more than a year, and I always thought it had an easier way. The kiosk service is extremely convenient, saving me roughly 20 to 25 minutes. I can then use in preparing for business meetings. I recommend the kiosks to friends and colleagues who are a fast, convenient way to access the road faster. "

"Our growing network of kiosks - the service more than one million U.S. customers in less than two years ago - continues to significantly reduce travel problems and help our customers, wherever they are faster," said Greg Stubblefield, president of Alamo Rent A Car. "" It is no wonder we're hundreds of thousands of kiosk rentals before our competitors. "

After a customer - with a valid driver's license and a credit card - agrees to terms and conditions, a receipt printed size lease summary at the kiosk and the customer to their car on the lot. At the exit booth, the customer shows the booth agent the rental agreement summary, driver's license and credit card - and simply drives away. Alamo, the kiosks also the customer to review rental information, upgrade to a larger class car, add drivers, and purchase option, such as a GPS unit and prepaid gasoline.

Alamo continues to refine its technology and expand the number of kiosk locations. Recent progress in Alamo's kiosk technology include the possibility for customers who do not have an appointment just go and use the kiosk. Customers can also add or change their frequent flyer program numbers at the kiosk for airline award points.

The self-service kiosk is just one technique for Alamo, "with the industry's first and only Online Check-in system in 2005 and the first real-time Internet booking engine in 1995. With kiosks and online check -in options, Alamo is the only car rental company offers two methods to skip the line.

About Alamo Rent A Car

The Taylor family of St. Louis, which owns and operates Enterprise Rent-A-Car, the National Car Rental and Alamo Rent A Car businesses in 2007. Today, the Taylors' Enterprise, National and Alamo businesses, a network of more than 8,000 neighborhood and airport car rental locations, the comprehensive service provider in the car rental industry - unparalleled in size, strength and stability.

Alamo, an internationally recognized brand that services the most popular destinations for the leisure airport customer, has locations in the United States, Canada, Mexico, the Caribbean, Latin America, Asia and the Pacific. Alamo has its self-service kiosks in November 2006 and currently operates 159 kiosks at 65 U.S. locations in 28 states and the District of Columbia. Last year, the success and popularity of the kiosks earned Alamo the "Extra Mile Award" from Budget Travel Magazine. For more information about Alamo, including the best-price guarantee, see www.alamo.com.

Copyright 2008 Business Wire
Copyright 2008 Gale, Cengage Learning